What if my device is not covered by a warranty


This article provides information on how to handle an out of warranty situation.

More Information


If a Surface device is either not covered by the warranty or the warranty has already expired, you may take advantage of an Out–of­–Warranty Service for a fee.


· Do not tamper with the device, as this will void the warranty.
· Repair service is yet to be available for non–warranty damages.

Helpful Links:

·         Surface Business Support

·         Check Warranty Status

·         Warranty Support for Professional and Premier Customers

·         ADR Returns and Warranty Training


Article ID: 3042361 - Last Review: 20 Feb 2015 - Revision: 1