This includes changes that are made under the guidance of Microsoft Customer Support, Microsoft Consulting Services, or other partner organizations to help troubleshoot problems or performance issues.
In this context, “not supported’ is defined as follows:
- Changes are made at your own risk. The Configuration Manager product team does not offer testing of database changes.
- Updates or upgrades to the product may revert your changes.
- Servicing support is not available for issues that are caused by custom changes to the database. Servicing support" is defined as requests for out-of-band (hotfix or cumulative update) changes that are made to resolve problems or alter the product design.
Be aware that Microsoft Customer Support cannot build, rebuild, troubleshoot, or maintain custom changes to the database. When you contact Support, you may be asked to revert the changes to resolve a problem. Additionally, you may be asked to reproduce the same problem independent of those changes to help Support agents escalate your case and work toward a resolution.
Because of the diverse nature of Configuration Manager installations, some unsupported changes (such as adding a new index) are still desirable to optimize performance for a given environment. We recommend that you test such changes thoroughly in your environment to make sure that they meet your business needs and do not introduce unintended side effects. Remember that these changes may be reverted during an update or upgrade of the product.
If you believe that product changes that you have made in your environment would be appropriate to include in a future version of the product, we encourage you to submit the details to the System Center Configuration Manager Feedback site.
Article ID: 3106512 - Last Review: 26 Apr 2017 - Revision: 2