- Under Advanced System Settings/Startup and Recovery, the Write debugging information option must be set to Kernel memory dump or Complete memory dump.
- Use Registry Editor to create and configure the following registry key (this permits the dump file to be written):
- Use Registry Editor to create and configure the following registry key. (This makes sure that the dump file is not deleted upon reboot, even if you're running low on free disk space.)
AlwaysKeepMemoryDump: REG_DWORD: 1
- Make sure that the maximum page file size is larger than the amount of RAM that's being used on the computer. Check this under Advanced System Settings/Performance Option Settings/Advanced. The virtual memory paging file size setting on the system drive must be larger than the amount of RAM that's being used.
- Restart the computer.
Article ID: 3135462 - Last Review: 5 Jan 2017 - Revision: 1