- Your Lync 2013 (Skype for Business) or Skype for Business 2016 client has the Personal information manager (PIM) feature enabled as follows:
- You have 10 or more nested Contacts folders in your Outlook mailbox. These are user-created subfolders under either the main Contacts folder or the main folder level (the top of the Information Store).
The following PowerShell commands help identify the number of nested Contacts folders in Exchange or Outlook for a specific user:
PS C:\PS> (Get-Mailbox | Get-MailboxFolderStatistics -FolderScope inbox).count
PS C:\PS> Get-Mailbox | Get-MailboxFolderStatistics | Select Identity
Article ID: 3143469 - Last Review: 1 Mar 2016 - Revision: 1