Unable to create a sales return order when source code is required in Call Center parameters.


Symptoms


When source code is mandatory, the user is not able to create return order which fails with a source code must be filled in error , whether or not user is a call center user.

Resolution


When we validate write in SalesLineType.xml , modifying the check to see if salesTableLocal.SalesType is not equal to SalesType::ReturnItem when source code is set to required but it is empty, before throwing an error.

More information


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