FIX: "Incompletely installed" error on Feature Selection page when you modify the current installation of SQL Server 2016 SP1 or SQL Server 2016 SP1 CU5

Applies to: Microsoft SQL Server 2016 Service Pack 1SQL Server 2016 DeveloperSQL Server 2016 Enterprise

Symptoms


Assume that you have Microsoft SQL Server 2016 or 2017 installed. After you install SQL Server 2016 Service Pack 1 (SP1), when you try to modify the current installation by running the SP1 installation package again, you may notice that the Upgrade Status of the shared features displays "Incompletely installed" on the Feature Selection page in the Installation Wizard.

Similarly, assume that you have Microsoft SQL Server 2016 SP1 installed together with Microsoft SQL Server Management Studio (SSMS) 16.5. After you install Cumulative Update 5 (CU5) for SQL Server 2016 SP1, when you try to modify the current installation by running the CU5 installation package again, you may notice that the Upgrade Status of the shared features displays "Incompletely installed" on the Feature Selection page in the Installation Wizard.

Resolution


This issue is fixed in the following cumulative updates for SQL Server:

       Cumulative Update 4 for SQL Server 2017

       Cumulative Update 7 for SQL Server 2016 SP1

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References


Learn about the terminology that Microsoft uses to describe software updates.