"Account is inactive" error; No GL validation for defaulted accounts in RM/PM/SOP/POP in Microsoft Dynamics GP

Applies to: Dynamics GPDynamics GP 2013Microsoft Dynamics GP 2015

ISSUE:


When you post a document in Payables management (PM), Receivables managements (RM), Sales order processing (SOP) or Purchasing order processing (POP) with a defaulted distribution account, it posts fine in the sub-module, but will fall out to Batch recovery in GL.  The General Ledger edit list shows this informational message:

Account is inactive; please activate or change the account.

 

Note: The defaulted account can come from posting accounts setup, customer/vendor posting setup, item setup, etc... 

 

CAUSE/RESOLUTION


By design.  When you inactive a GL account, it is only inactivated in GL and prevents the account from showing up in account lookup lists in transaction windows going forward.  There is no validation back to any of the current default posting setups at the time you inactive the GL account, or in the sub-module when posting a transaction using the defaulted GL account.   

The user would be expected to manually remove the account from all default posting windows for account setups, vendor accounts, customer accounts, etc.  at the time the GL account is inactivated.  If this is not done, then the batch will post in the sub-module without error, but when it posts to GL the validation is performed and the batch may fall out to Batch recovery. 

 

 

 

query words:  default accounts, defaulting, posting setups, distributions, distribution lines, GP, distribution records, entries, AP, submodule

TO VOTE:


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"Account is inactive" error in GL when posting from sub-module