Microsoft Dynamics 365 (on-premises) Update 2.14


Service Update 2.14 for Microsoft Dynamics CRM (on-premises) 8.2 is now available. This article describes the hotfixes and updates that are included in Service Update 2.14.


Update package Version number
Microsoft Dynamics 365 (on premises) Update 2.14

To determine whether your organization had this update applied, check your Microsoft Dynamics CRM Online version number. Click the gear icon in the upper-right corner, and then click About.

Update information

Microsoft Dynamics 365 (on-premises) Update 2.14 is now available.

The following file is available for download from the Microsoft Download Center:

Download the Microsoft Dynamics 365 (online and on-premises) Update 2.14 package now.

Microsoft Dynamics 365 (on premises) Update 2.14 resolves the following issue:

Please note that an (*) at the end of a fix statement denotes that this repair item was incorporated into multiple service update releases.

Repaired Functionality

The following list details issues whose resolutions repair items in Dynamics that are not functioning.

Platform Services

  • Importing a database with version to Dynamics 365 version failed.


  • When changing the name of a "Product" column and then selecting "Preview", the Preview window appeared and then crashed.*

Unified Interface

  • Users assigned the Salesperson role could not capture and log into Dynamics 365.*

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