Error message when you try to install Integration Manager for Microsoft Dynamics GP 10.0: "Fatal error during installation"


Source: Microsoft Support

RAPID PUBLISHING

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION THAT IS CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED TO SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptoms


When you install Integration Manager for Microsoft Dynamics GP 10.0, you receive the following error message.
Fatal error during installation
or
Property 'SQL_Server_Name' not found.

Cause


The cause of this error message is a bad instance of Microsoft Dynamics GP. Integration Manager is looking for the Dynamics GP instance during the installation and if the registry is incorrect and Integration Manager cannot find the Dynamics GP instance these errors can be returned.

Resolution


To resolve the issue a repair must be done on the Microsoft Dynamics GP 10.0 install. If the Dynamics GP repair does not work, complete a support request with the system team as the Dynamics GP install must be corrected before Integration Manager will be able to be installed.
As soon as the Dynamics GP install is corrected try the Integration Manager install again.

DISCLAIMER

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, THE RELIABILITY OR THE ACCURACY OF THE INFORMATION THAT IS CONTAINED IN THE DOCUMENTS AND THE RELATED GRAPHICS PUBLISHED ON THIS WEB SITE (THE “MATERIALS”) FOR ANY PURPOSE.

THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.