Consider the following scenario. You have a Microsoft PowerPoint 2013 or PowerPoint 2010 presentation that contains a sound file. The format of the sound file is one of the following:
This problem occurs because DirectShow Editing Services cannot convert the sound file data to video data.
To work around this problem, follow these steps:
- Convert the sound file to one of the following formats by using an audio file conversion tool:
- Insert the file into a PowerPoint 2013 or PowerPoint 2010 presentation.
- Convert the presentation to a video file.
- Play the video file.