Account locked

If you see a message that your account has been locked, sign in to get a security code and unlock your account.

Sign in

Tips: 

  • You can use any phone number to request the security code.

  • The phone number does not need to be associated with your account.

  • The phone does not need to be a smartphone, or connected to the internet, it just needs to be able to receive text messages.

  • You may have to create a new password. Read tips on how to create a strong password.

Read the full article 

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