About Microsoft Outlook on the Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
Note America Online (AOL) uses its own e-mail system which is not compatible with the Internet standards supported by Outlook.
For additional information about using Outlook with a Hotmail or other Web-based e-mail provider, click the following article number to view the article in the Microsoft Knowledge Base:
After Outlook (IMO) is installed, you must set up your mail account. When Outlook is started for the first time it will prompt you for information to set up a mail account. See the section titled "Set Up an Internet Mail Account" for more information and start with step 4. If you want to set up the account before Outlook is run for the first time, start with step 1.
If you want to set up multiple e-mail accounts for one ISP see the section, "Set Up Multiple E-mail Accounts On One ISP Account".
Set Up an Internet Mail AccountTo set up your Internet mail account, follow these steps:
- Click Start and point to Settings, and then click Control Panel.
- Double-click the Mail icon.
- In Internet Accounts, click Add.
- Type your display name and click Next.
- Type your e-mail address as in the example and then click Next.
- Type the mail server names (get this information from your Internet Service Provider), and click Next.
- Type your e-mail account name and password if required, and then click Next.
- Type a name for your Internet account. Click Next.
- Click to select the connection type and click Next. Click Finish.
- Close the Mail control panel and close the Windows Control Panel.
Note For additional information and a work around for accessing a Hotmail account from Outlook 2000, please click the article number below to view the article in the Microsoft Knowledge Base:
Set Up Multiple E-mail Accounts On One ISP AccountThere are some Internet Service Providers that allow multiple e-mail accounts with the one ISP account. The problem arises in setting up the individual accounts on the user's computer.
To set up multiple e-mail accounts for one ISP account on a single computer there are three tasks to accomplish.
- Set the Passwords Options
- Set up additional Internet E-mail accounts
- Create a new Personal Folder
Set the Passwords Options
- On the Start menu, point to Settings, and then click Control Panel.
- Double-click the Passwords icon.
- On the User Profiles tab, click to select "Users can customize their preferences and desktop settings. Windows switches to your personal settings when you log on."
- Click OK, and then click Close. If Outlook has never been run on the computer, start Outlook and set up the first mail account using the information provided by your ISP.
- After you set up the first mail account, Shut down and log in as another user to set up the other accounts. For Windows 95: Click Start, and then click Shut Down. Click to select "close all programs and log on as a different user." For Windows NT 4.0, Windows 98, and Windows Millennium Edition: Click Start and then click Log Off <username>.
- When prompted for the username and password, type the name of the new user along with the password.
Set Up Additional Internet E-mail AccountsFor instructions on how to set up additional Internet e-mail accounts see the section, "Set Up an Internet Mail Account" above.
Create a New Personal FolderTo finish the process you need to define a new personal folder for the user. To do this, use the following steps:
- On the File menu, point to New, and click Personal Folders File (.pst).
- Type the name of the new Personal Folder. Verify and change the file location if necessary. Click Create. Note Do not use the name mailbox.pst.
- Verify and change the information if necessary, and then click OK.
- If the Folder List does not appear, on the View menu, click Folder List.
- Right-click the new Personal Folders, click "Properties for <Personal Folders>", and click "Deliver POP mail to this personal folders file," click OK.
- On the File menu, click Exit. Restart Outlook.
- In the Folder List, right-click the Personal Folders not associated with Outlook Today, click Properties, click Advanced, and verify that the path of this file is different than the one you created in step 2. Click OK twice to close the dialogs.
- In the Folder List, right-click the Personal Folders not associated with Outlook Today, and click Close "Personal Folders Name."
Note This closes the connection between Outlook and the folder. It does not delete it.
The Send Using command allows you to select the account your message is sent from. If you do not use Microsoft Word 2000 as your e-mail editor with HTML or Plain Text as the message format, Send Using is located on the File menu of your open, unsent message.
For additional information on the Send Using command, click the following article number to view the article in the Microsoft Knowledge Base:
For additional information about using the Rules Wizard, click the following article number to view the article in the Microsoft Knowledge Base:
Make Outlook Your Default Mail ProgramThe following steps assume you use Microsoft Internet Explorer 5.0 as your default Web browser.
- Start Internet Explorer.
- On the Tools menu, click Internet Options.
- Click the Programs tab and click to select Microsoft Outlook in the E-mail programs list. You may also want to select Outlook as your default Newsgroups, Calendar, and Contact List program.
- Click OK.
Article ID: 192340 - Last Review: Jan 19, 2006 - Revision: 1