Everything you never wanted to know about Requisition Information Agent (RIA)

  • Article

This article introduces information related to the Requisition Information Agent (RIA).

Applies to:   Microsoft Dynamics SL
Original KB number:   2015173

If you do not have the Project Communicator module registered, the Requisition Information Agent (RQ.RIA.00) screen connects directly to the email client installed on the computer where you run the Requisition Information Agent (RQ.RIA.00) screen. This is commonly referred to as MAPI. The Requisition Information Agent (RQ.RIA.00) screen does not insert records into the PJCommun table.

  • Sends the e-mail to the e-mail address defined in the User Maintenance (95.260.00) screen for the approver.

If you have the Project Communicator module registered, the Requisition Information Agent (RQ.RIA.00) screen inserts the e-mail requests into the PJCommun table. To send the e-mails from the PJCommun table, you have the following three options:

  1. The Communicator to Mail (CO.MAL.00) screen

    • Uses Outlook on the computer where you run the Communicator to Mail (CO.MAL.00) screen.
    • Sends the e-mail to the e-mail address defined in the User Maintenance (95.260.00) screen for the approver.

  2. SQL Mail trigger

    • Uses Outlook on the computer where you have the Microsoft SQL Server installed.
    • Sends the e-mail to the e-mail address defined in the User Maintenance (95.260.00) screen for the approver.

  3. Database Mail trigger

    • does not rely on outlook
    • uses SMTP server
    • Sends the e-mail to the e-mail address defined in the User Maintenance (95.260.00) screen for the approver.

For more information, see Troubleshooting Database Mail: Sending Test E-Mail.