The Microsoft Exchange Information Store service crashes on a Microsoft Exchange Server 2007 server when you start it or try to mount certain databases. Additionally, the following events are generated in Application log:
This issue occurs because a certain "bad" message is located in a user's Outbox.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2032216 - Last Review: Dec 14, 2010 - Revision: 1
Exchange Server 2007 Service Pack 3, Exchange Server 2007 Enterprise Edition, Exchange Server 2007 Standard Edition