Error message: Cannot send catalog merge document directly to mail, fax, or printer


When you attempt to merge a catalog mail merge main document to a printer, to electronic mail, or to electronic fax in Microsoft Word, the following error message appears:

You cannot send a catalog created by merging documents directly to mail, fax, or a printer.


The error message occurs because you must merge a catalog to a new document before you can print it or send it in e-mail.


To work around this problem, follow these steps:

  1. Open the catalog main document.
  2. On the Mail Merge toolbar, click Merge to new document.
After the merge has completed to a new document, you can send the merged document to a printer, electronic mail, or electronic fax.