The IPP printer continues to print after you try to cancel or delete the print job on a computer that is running Windows Server 2008, Windows Vista, Windows Server 2008 R2, or Windows 7

Gilt für: Windows Vista Service Pack 2Windows Server 2008Windows Server 2008 Service Pack 2

Symptoms


Consider the following scenario:
  • You create an Internet Printer Protocol (IPP) printer on a computer that is running Windows Server 2008, Windows Vista, Windows Server 2008 R2 or Windows 7.
  • You try to cancel or delete a print job that is being printed by using the IPP printer.
In this scenario, the IPP printer continues to print.

Cause


This issue occurs because the IPP print monitor sends a cancel or delete request that does not include the current user credential information. However, an IPP specification states that the current user credential information must be included in the cancel or delete request.

Resolution


For Windows Server 2008 R2 and for Windows 7

To resolve this issue, install Windows Server 2008 R2 Service Pack 1 (SP1) on an affected computer that is running Windows Server 2008 R2. Or, install Windows 7 Service Pack 1 (SP1) on an affected computer that is running Windows 7.

For Windows Server 2008 and for Windows Vista

To resolve this issue, install this hotfix on an affected computer that is running Windows Server 2008 or Windows Vista.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Vista Service Pack 1 (SP1)
  • Windows Vista Service Pack 2 (SP2)
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.0.600
    0.
    20xxx
    Windows VistaRTMLDR
    6.0.600
    1.
    22xxx
    Windows Vista and Windows Server 2008SP1LDR
    6.0.600
    2.
    22xxx
    Windows Vista and Windows Server 2008SP2LDR
  • Service Pack 1 is integrated into the release version of Windows Server 2008. Therefore, RTM milestone files apply only to Windows Vista. RTM milestone files have a 6.0.0000.xxxxxx version number.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Inetpp.dll6.0.6001.22748123,39224-Aug-201014:57x86
Inetppui.dll6.0.6001.2274815,36024-Aug-201014:57x86
Wpnpinst.exe6.0.6001.2274839,42424-Aug-201013:49x86
Inetpp.dll6.0.6002.22473123,39224-Aug-201016:24x86
Inetppui.dll6.0.6002.2247315,36024-Aug-201016:24x86
Wpnpinst.exe6.0.6002.2247339,42424-Aug-201014:52x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Inetpp.dll6.0.6001.22748157,69624-Aug-201015:28x64
Inetppui.dll6.0.6001.2274817,40824-Aug-201015:28x64
Wpnpinst.exe6.0.6001.2274847,10424-Aug-201014:27x64
Inetpp.dll6.0.6002.22473162,81624-Aug-201016:58x64
Inetppui.dll6.0.6002.2247318,43224-Aug-201016:58x64
Wpnpinst.exe6.0.6002.2247348,12824-Aug-201015:31x64
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Inetpp.dll6.0.6001.22748354,30424-Aug-201014:57IA-64
Inetppui.dll6.0.6001.2274834,30424-Aug-201014:57IA-64
Wpnpinst.exe6.0.6001.22748120,83224-Aug-201014:06IA-64
Inetpp.dll6.0.6002.22473388,09624-Aug-201015:59IA-64
Inetppui.dll6.0.6002.2247338,40024-Aug-201015:59IA-64
Wpnpinst.exe6.0.6002.22473123,90424-Aug-201014:52IA-64

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


This hotfix addresses the issue in which a print job that is already sent to the printer cannot be canceled. This hotfix does not address the issue in which a print job cannot be canceled when the print job is still being sent to the printer over the network. After you install this hotfix, you may still have to try to cancel the print job several times because it may be unsuccessful until the print job finishes network transport.

For more information about IPP, see the following document at the Internet Engineering Task Force (IETF) website: For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
File namePackage_1_for_kb2162461~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,959
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_2_for_kb2162461~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,802
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_3_for_kb2162461~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size2,284
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_4_for_kb2162461~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size2,127
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,373
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_client_2~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,536
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_client~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,720
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,423
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_server_1~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,536
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_server~31bf3856ad364e35~x86~~6.0.1.0.mum
File versionNot applicable
File size1,721
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File nameX86_09c2e0df95fe18691e9b8ba05828b42c_31bf3856ad364e35_6.0.6002.22473_none_dae43b2effab6999.manifest
File versionNot applicable
File size720
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File nameX86_62372d5466e5c3b160087ca5883e6676_31bf3856ad364e35_6.0.6001.22748_none_20107df2b5dadb36.manifest
File versionNot applicable
File size720
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File nameX86_microsoft-windows-p..rnetprinting-client_31bf3856ad364e35_6.0.6001.22748_none_8b38d07ce19a0372.manifest
File versionNot applicable
File size13,313
Date (UTC)24-Aug-2010
Time (UTC)15:11
PlatformNot applicable
File nameX86_microsoft-windows-p..rnetprinting-client_31bf3856ad364e35_6.0.6002.22473_none_8cf9d12ededd2db6.manifest
File versionNot applicable
File size13,313
Date (UTC)24-Aug-2010
Time (UTC)16:44
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
File nameAmd64_cdd138f901cd261c5a3aead18cd5f33f_31bf3856ad364e35_6.0.6001.22748_none_dbb0edbac2dbdec2.manifest
File versionNot applicable
File size724
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File nameAmd64_e19754210e0be3a1c712b7c25e4a2dec_31bf3856ad364e35_6.0.6002.22473_none_4097b5264df39f12.manifest
File versionNot applicable
File size724
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File nameAmd64_microsoft-windows-p..rnetprinting-client_31bf3856ad364e35_6.0.6001.22748_none_e7576c0099f774a8.manifest
File versionNot applicable
File size16,179
Date (UTC)24-Aug-2010
Time (UTC)15:45
PlatformNot applicable
File nameAmd64_microsoft-windows-p..rnetprinting-client_31bf3856ad364e35_6.0.6002.22473_none_e9186cb2973a9eec.manifest
File versionNot applicable
File size16,179
Date (UTC)24-Aug-2010
Time (UTC)17:18
PlatformNot applicable
File namePackage_1_for_kb2162461~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,971
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_2_for_kb2162461~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,812
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_3_for_kb2162461~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size2,300
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_4_for_kb2162461~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size2,141
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,381
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_client_2~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,546
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_client~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,730
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,431
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_server_1~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,546
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_server~31bf3856ad364e35~amd64~~6.0.1.0.mum
File versionNot applicable
File size1,731
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
File nameIa64_473c59fa816c1c5466fef1a596663da9_31bf3856ad364e35_6.0.6001.22748_none_f89a23e1131b62fa.manifest
File versionNot applicable
File size722
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File nameIa64_b5e74a60971d6fd59e82796742d0b2e1_31bf3856ad364e35_6.0.6002.22473_none_5b633f2893367b1c.manifest
File versionNot applicable
File size722
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File nameIa64_microsoft-windows-p..rnetprinting-client_31bf3856ad364e35_6.0.6001.22748_none_8b3a7472e1980c6e.manifest
File versionNot applicable
File size16,165
Date (UTC)24-Aug-2010
Time (UTC)15:10
PlatformNot applicable
File nameIa64_microsoft-windows-p..rnetprinting-client_31bf3856ad364e35_6.0.6002.22473_none_8cfb7524dedb36b2.manifest
File versionNot applicable
File size16,165
Date (UTC)24-Aug-2010
Time (UTC)16:13
PlatformNot applicable
File namePackage_1_for_kb2162461~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,807
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_2_for_kb2162461~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,970
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,427
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_server_1~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,377
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable
File namePackage_for_kb2162461_server~31bf3856ad364e35~ia64~~6.0.1.0.mum
File versionNot applicable
File size1,724
Date (UTC)25-Aug-2010
Time (UTC)03:39
PlatformNot applicable