Internet Explorer 7 and Internet Explorer 8 stop responding intermittently

Applies to: Internet Explorer 7Internet Explorer 8

Symptoms


When you use Windows Internet Explorer 7 or Windows Internet Explorer 8 to browse webpages, Internet Explorer stops responding intermittently.

To monitor the status of Internet Explorer, you can collect a network trace. When this issue occurs, you notice that no new requests are made from Internet Explorer in the network trace.

Cause


This issue occurs because of a race condition in the download code path of Internet Explorer.

Resolution


Security update information

To resolve this problem, install the most recent cumulative security update for Windows Internet Explorer. To do this, visit the following Microsoft website: For more technical information about the most recent cumulative security update for Windows Internet Explorer, visit the following Microsoft website: Note This update was first included in security update 2183461 (MS10-053).  For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2183461 MS10-053: Cumulative security update for Internet Explorer