Description of the latest hotfix rollup package for System Center Data Protection Manager 2007: October 9, 2010


Introduction


This article describes the issues in Microsoft System Center Data Protection Manager (DPM) 2007 that are fixed in the Data Protection Manager 2007 hotfix rollup package, version 2.0.8868.0. This package has a publish date of October 9, 2010.

Note To determine the currently installed version, click the Information icon on the upper-right side of the Main menu bar in the DPM 2007 Administrator Console on the DPM server.

This hotfix rollup resolves the following issues:
  • Data Protection Manager does not encrypt data during a Recover to Tape operation, and backups to tape are always compressed.
  • When you change the ports that are used by the DPMRA service, recovery jobs may fail.
  • When an Integrity Check is run, a data corruption warning is raised.
  • Backup fails because of intermittent file failures or when there are unsupported file types in the data source.
  • In Windows Server 2008 or later versions of Windows Server, the Windows Disk Management snap-in takes a very long time to display the volumes and the disk when Data Protection Manager is running on the server. As soon as the Data Protection Manager service is stopped, the Windows Disk Management snap-in displays disks and volumes.

More Information


Hotfix rollup information

Download information

The following file is available for download from the Microsoft Download Center:

System Center Data Protection Manager 2007, 32-bit edition

Download Download the System Center Data Protection Manager 2007, 32-bit hotfix package now.

System Center Data Protection Manager 2007, 64-bit edition

Download Download the System Center Data Protection Manager 2007, 64-bit hotfix package now.

Note This hotfix rollup package applies to all supported language versions of System Center Data Protection Manager 2007.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Note You can also download this hotfix from the following Microsoft Connect website:

http://connect.microsoft.com/VisualStudio/Downloads/DownloadDetails.aspx?DownloadID=33315

Prerequisites

To apply this hotfix rollup package, you must have System Center Data Protection Manager 2007 Service Pack 1 installed. Additionally, if you use dynamic disks in Windows Server 2008 or in Windows Vista, you must have critical update KB962975 installed.

For more information about System Center Data Protection Manager 2007 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
959605  Description of System Center Data Protection Manager 2007 Service Pack 1
For more information about the 962975 critical update, click the following article number to view the article in the Microsoft Knowledge Base:
962975  Dynamic disks are marked as "Invalid" on a computer that is running Windows Server 2008 or Windows Vista when you bring the disks online, take the disks offline, or restart the computer if Data Protection Manager is installed

Installation instructions

This Data Protection Manager 2007 rollup package consists of three separate updates. To install each update, follow these steps:
  1. Install the rollup package on the server that is running Data Protection Manager 2007 Service Pack 1. To do this, run the DataProtectionManager2007-KB2250436.exe file on the server.

    Note You must restart the Data Protection Manager server after you install this rollup package.
  2. Update the remote Microsoft SQL Server installation that is hosting the DPMDB database. To do this, run the SqlPrep-KB2250436.msp file on the computer that is running SQL Server.

    Note This step is not required if you are running a SQL Server DPMDB instance on the Data Protection Manager 2007 server.
  3. In the DPM Administrator Console, update the protection agents. To do this, use one of the following methods.

    Method 1: Update the protection agents from the DPM Administrator Console
    1. Open the DPM Administrator Console.
    2. Click the Management tab, and then click the Agents tab.
    3. In the Protected Computer list, select a computer, and then click Update on the
      Action pane.
    4. Click Yes, and then click
      Update Agents.
    5. In the Enter Credentials and Reboot option dialog box that is displayed, enter your credentials, select the Manually restart the selected servers later option, and then click OK.

      Note You do not have to restart the computer to update the agent. This is why the Manually restart the selected servers later option was selected.
    Method 2: Update the protection agents on the protected computers
    1. Obtain the update protection agent package from the "Data Protection Manager installation location\DPM\Agents\RA\2.0.8868.0" directory on the Data Protection Manager 2007 server.
      • For x86-based updates: i386\1033\DPMAgentInstaller_KB2250436.exe
      • For x64-based updates: amd64\1033\DPMAgentInstaller_KB2250436_AMD64.exe
      Note The DPMAgentInstaller.exe package applies to all languages.
    2. Run the appropriate DPMAgentInstaller.exe package on each protected computer.
    3. Open the DPM Administrator Console on the Data Protection Manager 2007 server.
    4. Click the Management tab, and then click the Agents tab.
    5. Select the protected computers, and then verify that the agent version is listed as 2.0.8868.0.
  4. Run the DPMManagementShell2007-KB92250436.msp file.

    Note This step is not required if you are running the Data Protection Manager Management Shell on the Data Protection Manager 2007 server.

Restart information

If the DPM Management Shell is open when you install the hotfix rollup package, you must restart the computer. Otherwise, a restart is not required.

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.