Method 1: Update your softwareDownload the new version of the add-on that will work with Internet Explorer 8. To do this, visit the following Web site:
Method 2: Disable the add-on
Fix it for meTo fix this problem automatically, click the Fix this problem button or link. Then click Run now in the Automated Troubleshooting Services page and follow the steps in this wizard.
Note This wizard may be in English only. However, the automatic fix works for all language versions of Windows.
Let me fix it myself
To fix this problem yourself, follow these steps:
- Close all Internet Explorer windows.
- Open a new Internet Explorer window.
- When you see the message that states "Manage add-ons" for the Comcast Toolbar, Click Always open Internet Explorer without this add-on. The add-on will not be loaded again, and Internet Explorer 8 will work without any issues.
Note When you click Always open Internet Explorer without this add-on, the add-on is disabled and is not loaded when you start Internet Explorer.
Video: How to disable an add-on in Internet Explorer
Article ID: 2320898 - Last Review: Feb 14, 2017 - Revision: 1