Symptoms of the problem
Steps to resolve the problem
For example, if your domain is "Name_of_domain," your account name is "Myaccount," and your Exchange Server alias is "Serveralias," your account name is as follows:
- On the Tools menu, click Accounts.
- Click the Mail tab, and then click your mail account.
- Click Properties, and then click the Servers tab.
Source: MSExchange Pop3
Description: Logon attempt from 0.0.0.0 to alias failed: HrLookupCredentials() call failed with error Logon failure: unknown user name or bad password.
Source: MSExchange IMAP4,
Description: logon attempt by Domain\User from IP Address of Exchange Server has failed: EcCreateothersess() call failed with: You do not have permission to log on.