FIX: On Host Integration Server 2010, when you try to add a TI object, the TI Manager takes longer than expected when too many virtual directories are present in IIS 7.5

Applies to: Microsoft Host Integration Server 2010


In a Microsoft Host Integration Server 2010 environment, when you try to add a new Transaction Integrator (TI) object to the TI Manager, the TI Manager may take a very long time to complete the operation. Additionally, you see that this process consumes lots of memory and CPU resources.


This problem occurs when there are lots of virtual directories in Internet Information Services (IIS) 7.5.


A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


There are no prerequisites for installing this hotfix.

Restart requirements

You do have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix uses a Microsoft Windows Installer package to install the hotfix. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
Microsoft Host Integration Server 2010, 32-bit edition
File nameFile versionFile sizeDateTimePlatform
Microsoft Host Integration Server 2010, 64-bit edition
File nameFile versionFile sizeDateTimePlatform


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.