Consider the following scenario:
- You connect to a Microsoft Exchange Server 2010 mailbox by using Microsoft Office Outlook in online mode.
- You add an additional POP3 account or an additional Internet Mail Access Protocol (IMAP) account in the same Outlook profile.
- You create an email message that includes an attachment.
- You select the POP3 account or you select the IMAP account as the sender, and try to send the email message.
Task '<the POP3 account or the IMAP account> - Sending' reported error (0X800CCC13): 'Unable to connect to the network. Check your network connection or modem.'
To work around this issue, access the mailbox by using Outlook in cached mode.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Article ID: 2397593 - Last Review: Feb 22, 2011 - Revision: 1
Microsoft Exchange Server 2010 Enterprise, Microsoft Exchange Server 2010 Standard