You receive an error message in Microsoft Outlook for Mac 2011 that states that the database is damaged or cannot be accessed.
Method 1: Rebuild the Outlook database or create a new identityFor information about how to rebuild the Outlook database or create a new identity, click the following article number to view the article in the Microsoft Knowledge Base:
2360509 Rebuild the Outlook for Mac 2011 database to resolve problemsIf this method did not resolve the problem, go to the next method.
Method 2: Repair disk permissionsTo repair disk permissions, follow these steps.
Note Before you start, quit all open applications.
- In the Finder, click Go, and then select Home. Open the Applications folder. Open the Utilities folder.
- In the column on the left side of the Disk Utility window, select your Macintosh HD.
- Click the First Aid tab.
- Click Repair Disk Permissions.
- After the repair is completed, restart the computer.
Article ID: 2410509 - Last Review: Aug 29, 2011 - Revision: 1