- You use Microsoft Outlook 2010 to log on to a Microsoft Exchange Server 2010 mailbox.
- You use the Add to Favorites command to add a public folder to the Public Folder Favorites list.
- You close Outlook 2010.
- You use Outlook Web App (OWA) to log on to the mailbox.
- You close OWA, and then you use Outlook 2010 to log on to the mailbox again.
Note This issue does not occur if you use Microsoft Office Outlook 2007.
Article ID: 2417084 - Last Review: Apr 6, 2011 - Revision: 1