The mouse pointer is displayed as a black pointer in the Remote Desktop session to Windows 7 on a Windows Embedded CE 6.0 R3-based device


Symptoms


You establish a Remote Desktop Protocol (RDP) connection from a Windows Embedded CE 6.0 R3-based device to a computer that is running Windows 7. After the Remote Desktop session is established, the mouse pointer in this session becomes corrupted and is displayed as a black pointer on the device.

Resolution


Software update information

A supported software update is now available from Microsoft as Windows Embedded CE 6.0 Platform Builder Monthly Update (October 2010). You can confirm this by scrolling to the "File information" section. The package file name contains the product version, date, Knowledge Base article number, and processor type. The package file name format is as follows:
Product version-yymmdd-kbnnnnnn-processor type
For example: Wincepb50-060503-kb917590-armv4i.msi is the ARMV4i Windows CE 5.0 Platform Builder fix that is documented in KB article 917590 and that is contained in the May 2006 monthly update. To resolve this problem immediately, click the following article number for information about how to obtain Windows CE Platform Builder and core operating system software updates:
837392
How to locate core operating system fixes for Microsoft Windows CE Platform Builder products

Prerequisites

This update is supported only if all previously issued software updates for this product have also been applied.

Restart requirement

After you apply this update, you must perform a clean build of the whole platform. To do this, use one of the following methods:
  • Method 1: On the Build menu, click Clean Solution, and then click Build Solution.
  • Method 2: On the Build menu, click Rebuild Solution.
You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The English version of this software update package has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the
Time Zone
tab in the
Date and Time
item in Control Panel.
Installer files
File nameFile sizeDateTime
Wincepb60-101006-kb2431798-armv4i.msi15,980,03206-Oct-201019:16
Wincepb60-101006-kb2431798-mipsii.msi15,450,62406-Oct-201019:16
Wincepb60-101006-kb2431798-mipsii_fp.msi15,455,23206-Oct-201019:16
Wincepb60-101006-kb2431798-mipsiv.msi15,573,50406-Oct-201019:16
Wincepb60-101006-kb2431798-mipsiv_fp.msi15,574,52806-Oct-201019:16
Wincepb60-101006-kb2431798-sh4.msi15,103,48806-Oct-201019:16
Wincepb60-101006-kb2431798-x86.msi13,854,72006-Oct-201019:16
Files that are included in this software update package
File nameFile sizeDateTimePath
Windows embedded ce 6.0_update_kb2431798.htm7,72106-Oct-201017:04101006_kb2431798
Tscaxctrl.lib34,775,66804-Oct-201022:22Public\Rdp\Oak\Lib\Armv4i\Debug
Tscaxctrl.lib18,751,03604-Oct-201022:21Public\Rdp\Oak\Lib\Armv4i\Retail
Tscaxctrl.lib34,530,69004-Oct-201022:22Public\Rdp\Oak\Lib\Mipsii\Debug
Tscaxctrl.lib17,956,59804-Oct-201022:22Public\Rdp\Oak\Lib\Mipsii\Retail
Tscaxctrl.lib34,533,52004-Oct-201022:23Public\Rdp\Oak\Lib\Mipsii_fp\Debug
Tscaxctrl.lib17,959,50804-Oct-201022:23Public\Rdp\Oak\Lib\Mipsii_fp\Retail
Tscaxctrl.lib35,143,51604-Oct-201022:24Public\Rdp\Oak\Lib\Mipsiv\Debug
Tscaxctrl.lib18,073,88604-Oct-201022:24Public\Rdp\Oak\Lib\Mipsiv\Retail
Tscaxctrl.lib35,145,47804-Oct-201022:25Public\Rdp\Oak\Lib\Mipsiv_fp\Debug
Tscaxctrl.lib18,075,89004-Oct-201022:24Public\Rdp\Oak\Lib\Mipsiv_fp\Retail
Tscaxctrl.lib31,277,14804-Oct-201022:25Public\Rdp\Oak\Lib\Sh4\Debug
Tscaxctrl.lib16,877,26404-Oct-201022:25Public\Rdp\Oak\Lib\Sh4\Retail
Tscaxctrl.lib29,646,12204-Oct-201022:21Public\Rdp\Oak\Lib\X86\Debug
Tscaxctrl.lib16,771,88004-Oct-201022:21Public\Rdp\Oak\Lib\X86\Retail

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates