The computer screen turns off during a video call in Office Communicator 2007 R2


Consider the following scenario:
  • On a computer that is running Windows 7 with Microsoft Office Communicator 2007 R2 installed, you configure the display to turn off if the computer has not been used for some time, or you enabled the screen saver.
  • You use Office Communicator 2007 R2 to make a video call.
  • You have no other computer activity other than your video call.
In this scenario, the computer screen turns off, or the screen saver starts. 


Install the following cumulative update:

2291453 Description of the cumulative update package for Communicator 2007 R2: November 2010


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Article ID: 2449146 - Last Review: Dec 17, 2010 - Revision: 1