Description of the Office Word 2007 hotfix package (Word-x-none.msp, Wordconv-x-none.msp): November 15, 2010


Summary


This article describes the Microsoft Office Word 2007 issue that is fixed in the Office Word 2007 hotfix package that is dated November 15, 2010.
This article describes the following items about the hotfix package:
  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart the computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix packages.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.

INTRODUCTION


Issue that this hotfix package fixes


  • When you scroll a Word document or resize a Word document window in Microsoft Office Word 2007, you experience high CPUusage. Additionally, the Word application stops responding.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

You must have 2007 Microsoft Office Suite Service Pack 2 installed to apply this hotfix package. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
949585 How to obtain the latest service pack for the 2007 Office suite

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File nameFile versionFile sizeDateTimePlatform
Office-kb2462532-fullfile-x86-glb.exe12.0.6548.500212,249,63210-Nov-201008:56x86


Microsoft Windows Installer .msp file information

File nameFile versionFile sizeDateTimePlatform
Word-x-none.mspNot Applicable9,416,19210-Nov-201015:01Not Applicable
Wordconv-x-none.mspNot Applicable2,550,27210-Nov-201015:01Not Applicable



Word-x-none.msp information

File nameFile versionFile sizeDateTimePlatform
Msword.olb12.0.6501.5000868,71211-Mar-200919:58Not Applicable
Winword.exe12.0.6548.5002408,93610-Nov-201012:45x86
Wwlib.dll12.0.6548.500218,104,68010-Nov-201012:45x86

Wordconv-x-none.msp information
File nameFile versionFile sizeDateTimePlatform
Wordcnv.dll12.0.6548.50024,677,48010-Nov-201012:32x86


References


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates