Symptoms
Consider the following scenario:
-
You have a computer that is running Windows Server 2008 R2 or Windows 7.
-
You create a customized Microsoft Management Console (MMC) that is based on the Active Directory Users and Computers (Dsa.msc) console.
-
In the customized console, you create a Taskpad view, and then you create a new task that opens an entry through multiple levels.
-
You open the customized console, and then you click the new task.
In this scenario, you receive one of the following error messages:
Error 1
MMC cannot complete the task because an error occurred
Error 2
The specified action could not be completed
Additionally, the number of times that you receive the error message equals the number of levels of the target entry. For example, if you use a task in the Taskpad view to open Domain\ Level1 \ Level2 \ Level3 , you may receive an error message three times before the task succeeds.
Note This problem does not occur if the multilevel entry is already expanded before you open the task.
Resolution
To resolve the issue, install the following hotfix on the computers that are running Windows 7 or Windows Server 2008 R2.
Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.
Prerequisites
To apply this hotfix, your computer must be running Windows 7 or Windows Server 2008 R2.
Restart requirement
You do not have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix does not replace any other previously released hotfixes.
File information
The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are
listed separately. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files (attributes not listed) are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Mmcndmgr.dll |
6.1.7600.20834 |
2,151,936 |
10-Nov-2010 |
05:31 |
x86 |
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Mmcndmgr.dll |
6.1.7600.20834 |
3,205,120 |
10-Nov-2010 |
06:22 |
x64 |
For all supported Itanium-based versions of Windows Server 2008 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Mmcndmgr.dll |
6.1.7600.20834 |
5,726,208 |
10-Nov-2010 |
05:07 |
IA-64 |
Workaround
To work around this issue, close the error message dialog boxes after they appear.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
948703 You may receive an error message when you try to access a multilevel entry in an MMC by using the Taskpad view on a Windows Server 2003-based computer For more information, click the following article number to view the article in the Microsoft Knowledge Base:
970999 You may receive an error message when you try to access a multilevel entry in an MMC by using the Taskpad view on a computer that is running Windows Server 2008 or Windows Vista For more information, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information for Windows Server 2008 R2 and for Windows 7
Additional files for all supported x86-based versions of Windows 7
|
File name |
X86_14bc1eae25d2c23234b39fc0f70467c0_31bf3856ad364e35_6.1.7600.20834_none_e91ac3ee27dddba0.manifest |
|
File version |
Not applicable |
|
File size |
728 |
|
Date (UTC) |
10-Nov-2010 |
|
Time (UTC) |
21:22 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-m..console-nodemanager_31bf3856ad364e35_6.1.7600.20834_none_80c4c72f9b51d6eb.manifest |
|
File version |
Not applicable |
|
File size |
65,674 |
|
Date (UTC) |
10-Nov-2010 |
|
Time (UTC) |
06:17 |
|
Platform |
Not applicable |
Additional files for all supported x64-based versions of Windows Server 2008 R2 and of Windows 7
|
File name |
Amd64_22b707484306ee0978180621cb6916ca_31bf3856ad364e35_6.1.7600.20834_none_0d3a1814433a6234.manifest |
|
File version |
Not applicable |
|
File size |
1,104 |
|
Date (UTC) |
10-Nov-2010 |
|
Time (UTC) |
21:22 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-m..console-nodemanager_31bf3856ad364e35_6.1.7600.20834_none_dce362b353af4821.manifest |
|
File version |
Not applicable |
|
File size |
65,678 |
|
Date (UTC) |
10-Nov-2010 |
|
Time (UTC) |
07:03 |
|
Platform |
Not applicable |
Additional files for all supported Itanium-based versions of Windows Server 2008 R2
|
File name |
Ia64_fbbfc4e3808679886e41bf750651dfdc_31bf3856ad364e35_6.1.7600.20834_none_35367e64a0ecd47a.manifest |
|
File version |
Not applicable |
|
File size |
1,102 |
|
Date (UTC) |
10-Nov-2010 |
|
Time (UTC) |
21:22 |
|
Platform |
Not applicable |
|
File name |
Ia64_microsoft-windows-m..console-nodemanager_31bf3856ad364e35_6.1.7600.20834_none_80c66b259b4fdfe7.manifest |
|
File version |
Not applicable |
|
File size |
65,676 |
|
Date (UTC) |
10-Nov-2010 |
|
Time (UTC) |
06:53 |
|
Platform |
Not applicable |
