A message to quit applications occurs in Office for Mac

Resolution

If you see a message to "quit the following applications"  while installing an update for Microsoft Office for Mac 

, click Continue, and then quit the applications listed in the message. To quit an application, click its name on the Apple menu bar, and then click Quit <application name> or press COMMAND Q. You can also quit an application if it has an icon in the Dock by pressing the CONTROL key, clicking the icon, and then clicking Quit.

You'll also have to turn off Sync Services in Outlook. To do this, start Outlook, click Outlook > Preferences, and then choose Sync Services under Other. Uncheck all boxes and then quit Outlook.

You should now be able to install the update for Office.

NOTE The message to quit applications may also appear if you're installing Microsoft Office for Mac. Follow the same steps to quit the applications before you install Office.


More Information

There is another way you can quit an application. On the Apple menu bar, click Go > Computer, open your hard disk drive (Macintosh HD is the default name), and then open Applications > Utilities > Activity Monitor. Find the application name, click it, and then choose Quit Process.



Here are some of the common applications that may be listed in the message:
  • Microsoft Word for Mac
  • Microsoft PowerPoint for Mac
  • Microsoft Excel for Mac
  • Microsoft Entourage for Mac
  • Microsoft Outlook for Mac
  • MSN Messenger
  • Safari
  • Auto updater
  • Sync Services
  • Database Daemon
  • Sync Services Agent
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Article ID: 2482074 - Last Review: Nov 22, 2012 - Revision: 1

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