A USB audio device stops playing audio in Windows 7 Content provided by Microsoft Applies to: Windows 7 Home PremiumWindows 7 ProfessionalWindows 7 UltimateWindows 7 EnterpriseWindows 7 Home Basic More Select Product Version All ProductsWindows 7 EnterpriseWindows 7 UltimateWindows 7 Home PremiumWindows 7 ProfessionalWindows 7 Home Basic Symptoms When you use a USB audio device to play audio on a computer that is running Windows 7, the USB audio device stops playing audio after some time. Cause The issue occurs because the USB audio device is reset incorrectly when there is a missed microframe error. Therefore, the audio stream is interrupted and stops playing. Resolution To resolve this issue, install update 2862330. For more information about this update, click the following link to see the article on the Microsoft website.2862330 MS13-081: Description of the security update for USB drivers: October 8, 2013 Status Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. More Information For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base: 824684 Description of the standard terminology that is used to describe Microsoft software updates Last Updated: Jan 7, 2017 Was this information helpful? Yes No Tell us what we can do to improve the article Submit Thanks! Your feedback will help us improve the support experience.