Stop errors may occur after you use the Driver Verifier manager to apply standard settings to all drivers in Windows 7 or in Windows Server 2008 R2

Applies to: Windows 7 EnterpriseWindows 7 ProfessionalWindows 7 Ultimate

Symptoms


Consider the following scenario:
  • You have a computer that is running Windows 7 or Windows Server 2008 R2.
  • The computer is based on the Intel Huron River platform.
  • You use the Driver Verifier (Verifier.exe) manager to apply Miscellaneous or Standard settings to drivers on the computer.
In this scenario, you may receive a Stop error message that resembles one of the following: 
Stop 0x0000008E ( parameter1 , parameter2 , parameter3 , parameter4 )

KERNEL_MODE_EXCEPTION_NOT_HANDLED
Stop 0x0000003D ( parameter1 , parameter2 , parameter3 , parameter4 )

INTERRUPT_EXCEPTION_NOT_HANDLED
Stop 0x000000C4 ( parameter1 , parameter2 , parameter3 , parameter4 )

DRIVER_VERIFIER_DETECTED_VIOLATION
Notes
  • The parameters in the Stop error messages vary, depending on the configuration of the computer and on the issue type.
  • Not all "0x0000008E," "0x0000003D," or "0x000000C4" Stop errors are caused by this problem.

Cause


This issue occurs because Driver Verifier treats some changes as errors. The changes are allowed for certain context fields.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • VersionProductSR_LevelService branch
    6.1.760  0.
    16xxx
    Windows 7 and Windows Server 2008 R2RTMGDR
    6.1.760  0.
    20xxx
    Windows 7 and Windows Server 2008 R2RTMLDR
    6.1.760  1.
    17xxx
    Windows 7 and Windows Server 2008 R2SP1GDR
    6.1.760  1.
    21xxx
    Windows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Ntkrnlpa.exe6.1.7600.167403,957,12015-Jan-201105:45Not applicable
Ntoskrnl.exe6.1.7600.167403,902,33615-Jan-201105:45Not applicable
Ntkrnlpa.exe6.1.7600.208813,966,84815-Jan-201105:42Not applicable
Ntoskrnl.exe6.1.7600.208813,911,55215-Jan-201105:42Not applicable
Ntkrnlpa.exe6.1.7601.175433,966,84815-Jan-201106:01Not applicable
Ntoskrnl.exe6.1.7601.175433,911,04015-Jan-201106:01Not applicable
Ntkrnlpa.exe6.1.7601.216423,966,84815-Jan-201105:41Not applicable
Ntoskrnl.exe6.1.7601.216423,911,04015-Jan-201105:41Not applicable
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Ntoskrnl.exe6.1.7600.167405,510,52815-Jan-201106:25x64
Ntoskrnl.exe6.1.7600.208815,475,71215-Jan-201106:26x64
Ntoskrnl.exe6.1.7601.175435,563,77615-Jan-201111:26x64
Ntoskrnl.exe6.1.7601.216425,562,24015-Jan-201106:29x64
Ntkrnlpa.exe6.1.7600.167403,957,12015-Jan-201105:45Not applicable
Ntoskrnl.exe6.1.7600.167403,902,33615-Jan-201105:45Not applicable
Ntkrnlpa.exe6.1.7600.208813,966,84815-Jan-201105:42Not applicable
Ntoskrnl.exe6.1.7600.208813,911,55215-Jan-201105:42Not applicable
Ntkrnlpa.exe6.1.7601.175433,966,84815-Jan-201106:01Not applicable
Ntoskrnl.exe6.1.7601.175433,911,04015-Jan-201106:01Not applicable
Ntkrnlpa.exe6.1.7601.216423,966,84815-Jan-201105:41Not applicable
Ntoskrnl.exe6.1.7601.216423,911,04015-Jan-201105:41Not applicable
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Ntoskrnl.exe6.1.7600.1674011,177,85615-Jan-201105:16IA-64
Ntoskrnl.exe6.1.7600.2088111,132,28815-Jan-201105:24IA-64
Ntoskrnl.exe6.1.7601.1754311,117,95215-Jan-201105:01IA-64
Ntoskrnl.exe6.1.7601.2164211,117,44015-Jan-201105:19IA-64
Ntkrnlpa.exe6.1.7600.167403,957,12015-Jan-201105:45Not applicable
Ntoskrnl.exe6.1.7600.167403,902,33615-Jan-201105:45Not applicable
Ntkrnlpa.exe6.1.7600.208813,966,84815-Jan-201105:42Not applicable
Ntoskrnl.exe6.1.7600.208813,911,55215-Jan-201105:42Not applicable
Ntkrnlpa.exe6.1.7601.175433,966,84815-Jan-201106:01Not applicable
Ntoskrnl.exe6.1.7601.175433,911,04015-Jan-201106:01Not applicable
Ntkrnlpa.exe6.1.7601.216423,966,84815-Jan-201105:41Not applicable
Ntoskrnl.exe6.1.7601.216423,911,04015-Jan-201105:41Not applicable

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about how to use driver verifier to identify issues with Windows drivers, click the following article number to view the article in the Microsoft Knowledge Base:

244617 Using Driver Verifier to identify issues with Windows drivers for advanced users
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameUpdate.mum
File versionNot applicable
File size2,773
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameX86_0be3b31ce57dddff66e7b02a5841d48c_31bf3856ad364e35_6.1.7601.21642_none_45f337fe36143501.manifest
File versionNot applicable
File size697
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameX86_1fe6c58d848099eefbc8fbe27fcdc9b9_31bf3856ad364e35_6.1.7600.20881_none_eeb7ae2575aee58f.manifest
File versionNot applicable
File size717
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameX86_52dd4bf0158213a2570a7f8ea6171878_31bf3856ad364e35_6.1.7600.16740_none_be8836257e36e187.manifest
File versionNot applicable
File size697
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameX86_d3af10651bbe8a0ccb129a8396a2350e_31bf3856ad364e35_6.1.7600.20881_none_1c3c7a4ca7b8b04c.manifest
File versionNot applicable
File size697
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameX86_e552cdc647ff1839d0fe779770be9639_31bf3856ad364e35_6.1.7600.16691_none_328fb89470173739.manifest
File versionNot applicable
File size717
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameX86_e7923a9e6b3d38836156bba6e080a6f9_31bf3856ad364e35_6.1.7601.17543_none_e08187e1206672a2.manifest
File versionNot applicable
File size697
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameX86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.16740_none_6c2cfd9a155aadfe.manifest
File versionNot applicable
File size16,151
Date (UTC)15-Jan-2011
Time (UTC)06:24
PlatformNot applicable
File nameX86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.20881_none_6c8c5aff2e97d6e3.manifest
File versionNot applicable
File size16,151
Date (UTC)15-Jan-2011
Time (UTC)06:12
PlatformNot applicable
File nameX86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17543_none_6e165b7e127e65ef.manifest
File versionNot applicable
File size16,151
Date (UTC)15-Jan-2011
Time (UTC)06:40
PlatformNot applicable
File nameX86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.21642_none_6e9ef7ff2b9cec62.manifest
File versionNot applicable
File size16,151
Date (UTC)15-Jan-2011
Time (UTC)06:10
PlatformNot applicable
File nameX86_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.16691_none_83c584548fc7607d.manifest
File versionNot applicable
File size8,047
Date (UTC)20-Oct-2010
Time (UTC)05:25
PlatformNot applicable
File nameX86_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.20881_none_8459f2f1a8dce17d.manifest
File versionNot applicable
File size8,047
Date (UTC)15-Jan-2011
Time (UTC)06:02
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_0be3b31ce57dddff66e7b02a5841d48c_31bf3856ad364e35_6.1.7601.21642_none_a211d381ee71a637.manifest
File versionNot applicable
File size699
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_16a6cb280dfd30c58d1e19326f6c2a41_31bf3856ad364e35_6.1.7600.16740_none_9538315a18d5bae5.manifest
File versionNot applicable
File size701
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_3200bad32f841f4b7e3bd841c42cd274_31bf3856ad364e35_6.1.7600.20881_none_f2ace418d8ac483b.manifest
File versionNot applicable
File size1,042
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_3552926e9edd357496372b851f68e1bb_31bf3856ad364e35_6.1.7600.16691_none_9a7046efb6fa0929.manifest
File versionNot applicable
File size721
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_3a5709d783fbbc3240cab1e00afd4680_31bf3856ad364e35_6.1.7601.17543_none_0fa5289e4f71a3e0.manifest
File versionNot applicable
File size1,042
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_52dd4bf0158213a2570a7f8ea6171878_31bf3856ad364e35_6.1.7600.16740_none_1aa6d1a9369452bd.manifest
File versionNot applicable
File size699
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_6bcab38fcb69c6fe9b174540ec40ce0e_31bf3856ad364e35_6.1.7601.17543_none_ab36caf615fd3f30.manifest
File versionNot applicable
File size701
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_6fb4f877b0fd6edcbe654eb20a9d9600_31bf3856ad364e35_6.1.7600.20881_none_586aa6f2ebb02c66.manifest
File versionNot applicable
File size701
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_74c473f9613f7f852b202b0465b7552c_31bf3856ad364e35_6.1.7601.21642_none_2ee926e5aeb74f9d.manifest
File versionNot applicable
File size1,042
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_9abd0ad9b1b53801d82f1b1c9f580bf1_31bf3856ad364e35_6.1.7600.20881_none_ee0aa97cb9b76ac4.manifest
File versionNot applicable
File size721
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_d3af10651bbe8a0ccb129a8396a2350e_31bf3856ad364e35_6.1.7600.20881_none_785b15d060162182.manifest
File versionNot applicable
File size699
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_e17bcff40cdf22e3a9c644268ce08bb4_31bf3856ad364e35_6.1.7600.16740_none_919d082589d4e751.manifest
File versionNot applicable
File size1,042
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_e7923a9e6b3d38836156bba6e080a6f9_31bf3856ad364e35_6.1.7601.17543_none_3ca02364d8c3e3d8.manifest
File versionNot applicable
File size699
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_ea8a701022bee9bf0a49925fd44e2fd8_31bf3856ad364e35_6.1.7601.21642_none_fdc2b92ab445350e.manifest
File versionNot applicable
File size701
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameAmd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.16740_none_c84b991dcdb81f34.manifest
File versionNot applicable
File size15,291
Date (UTC)15-Jan-2011
Time (UTC)07:13
PlatformNot applicable
File nameAmd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.20881_none_c8aaf682e6f54819.manifest
File versionNot applicable
File size15,291
Date (UTC)15-Jan-2011
Time (UTC)07:06
PlatformNot applicable
File nameAmd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17543_none_ca34f701cadbd725.manifest
File versionNot applicable
File size15,291
Date (UTC)15-Jan-2011
Time (UTC)13:33
PlatformNot applicable
File nameAmd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.21642_none_cabd9382e3fa5d98.manifest
File versionNot applicable
File size15,291
Date (UTC)15-Jan-2011
Time (UTC)07:09
PlatformNot applicable
File nameAmd64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.16691_none_dfe41fd84824d1b3.manifest
File versionNot applicable
File size8,049
Date (UTC)20-Oct-2010
Time (UTC)06:15
PlatformNot applicable
File nameAmd64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.20881_none_e0788e75613a52b3.manifest
File versionNot applicable
File size8,049
Date (UTC)15-Jan-2011
Time (UTC)06:55
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,215
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameX86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.16740_none_6c2cfd9a155aadfe.manifest
File versionNot applicable
File size16,151
Date (UTC)15-Jan-2011
Time (UTC)06:24
PlatformNot applicable
File nameX86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.20881_none_6c8c5aff2e97d6e3.manifest
File versionNot applicable
File size16,151
Date (UTC)15-Jan-2011
Time (UTC)06:12
PlatformNot applicable
File nameX86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17543_none_6e165b7e127e65ef.manifest
File versionNot applicable
File size16,151
Date (UTC)15-Jan-2011
Time (UTC)06:40
PlatformNot applicable
File nameX86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.21642_none_6e9ef7ff2b9cec62.manifest
File versionNot applicable
File size16,151
Date (UTC)15-Jan-2011
Time (UTC)06:10
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_0be3b31ce57dddff66e7b02a5841d48c_31bf3856ad364e35_6.1.7601.21642_none_45f4dbf436123dfd.manifest
File versionNot applicable
File size698
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameIa64_1dd3ef4f753a38b5e7637a72d2f00ede_31bf3856ad364e35_6.1.7600.16691_none_5fa51369c24cf8c3.manifest
File versionNot applicable
File size719
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameIa64_52dd4bf0158213a2570a7f8ea6171878_31bf3856ad364e35_6.1.7600.16740_none_be89da1b7e34ea83.manifest
File versionNot applicable
File size698
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameIa64_5bbd293266a21f1cf04f4020231c022b_31bf3856ad364e35_6.1.7600.20881_none_bcb9623d7d093a1c.manifest
File versionNot applicable
File size719
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameIa64_c7a74d583d71b4513bade119ecd53139_31bf3856ad364e35_6.1.7601.17543_none_10d570566955e939.manifest
File versionNot applicable
File size699
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameIa64_d387f4da30c71d23c940c14a8e8f95b1_31bf3856ad364e35_6.1.7600.16740_none_f074a65621afe276.manifest
File versionNot applicable
File size699
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameIa64_d3af10651bbe8a0ccb129a8396a2350e_31bf3856ad364e35_6.1.7600.20881_none_1c3e1e42a7b6b948.manifest
File versionNot applicable
File size698
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameIa64_dbaf2772e650c6dc98206f753c8ecacd_31bf3856ad364e35_6.1.7600.20881_none_6b929c4015120618.manifest
File versionNot applicable
File size699
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameIa64_e7923a9e6b3d38836156bba6e080a6f9_31bf3856ad364e35_6.1.7601.17543_none_e0832bd720647b9e.manifest
File versionNot applicable
File size698
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameIa64_e82eb95e957e4b279b307681a64c98f7_31bf3856ad364e35_6.1.7601.21642_none_34025de633f5f3a1.manifest
File versionNot applicable
File size699
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameIa64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.16740_none_6c2ea1901558b6fa.manifest
File versionNot applicable
File size15,289
Date (UTC)15-Jan-2011
Time (UTC)07:05
PlatformNot applicable
File nameIa64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.20881_none_6c8dfef52e95dfdf.manifest
File versionNot applicable
File size15,289
Date (UTC)15-Jan-2011
Time (UTC)06:54
PlatformNot applicable
File nameIa64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17543_none_6e17ff74127c6eeb.manifest
File versionNot applicable
File size15,289
Date (UTC)15-Jan-2011
Time (UTC)07:10
PlatformNot applicable
File nameIa64_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.21642_none_6ea09bf52b9af55e.manifest
File versionNot applicable
File size15,289
Date (UTC)15-Jan-2011
Time (UTC)07:03
PlatformNot applicable
File nameIa64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.16691_none_83c7284a8fc56979.manifest
File versionNot applicable
File size8,048
Date (UTC)20-Oct-2010
Time (UTC)06:14
PlatformNot applicable
File nameIa64_microsoft-windows-r..gistry-trustedtypes_31bf3856ad364e35_6.1.7600.20881_none_845b96e7a8daea79.manifest
File versionNot applicable
File size8,048
Date (UTC)15-Jan-2011
Time (UTC)06:46
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,170
Date (UTC)17-Jan-2011
Time (UTC)21:15
PlatformNot applicable
File nameX 86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.16740_none_6c2cfd9a155aadfe.manifest
File versionNot applicable
File size16,151
Date (UTC)15-Jan-2011
Time (UTC)06:24
PlatformNot applicable
File nameX86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7600.20881_none_6c8c5aff2e97d6e3.manifest
File versionNot applicable
File size16,151
Date (UTC)15-Jan-2011
Time (UTC)06:12
PlatformNot applicable
File nameX86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.17543_none_6e165b7e127e65ef.manifest
File versionNot applicable
File size16,151
Date (UTC)15-Jan-2011
Time (UTC)06:40
PlatformNot applicable
File nameX86_microsoft-windows-os-kernel_31bf3856ad364e35_6.1.7601.21642_none_6e9ef7ff2b9cec62.manifest
File versionNot applicable
File size16,151
Date (UTC)15-Jan-2011
Time (UTC)06:10
PlatformNot applicable