Consider the following scenario:
- You create a mailbox in a Microsoft Exchange Server 2010 environment.
- You log on to the mailbox by using Outlook.
- You apply a rule to the Inbox folder in Outlook. This rule contains a specific user who no longer has an email address.
- You receive an email message from another user.
To identify the rule that is causing the problem, a crash dump of EdgeTransport.exe must be obtained and sent to a Microsoft Product Support engineer for analysis.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.