FIX: When you install UAG, TMG installs first, and then the server crashes with a Stop error code: "DRIVER_IRQL_NOT_LESS_OR_EQUAL"

Applies to: Forefront Threat Management Gateway 2010

Symptoms


During the installation of Microsoft Forefront Unified Access Gateway (UAG), Microsoft Forefront Threat Management Gateway 2010 (TMG) is installed first. At the end of the TMG installation, the Fweng.sys driver is loaded and started. When the driver is started, the server crashes with the following Stop error code:
DRIVER_IRQL_NOT_LESS_OR_EQUAL referencing fweng.sys.

Cause


This issue occurs when a network adapter driver forwards a zero packet size to Fweng.sys. 

Resolution


To resolve this issue, install the software update that is described in the following Microsoft Knowledge Base article:
2517957 Software Update 1 Rollup 4 for Forefront Threat Management Gateway (TMG) 2010 Service Pack 1

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.