Lync 2010 cannot publish the "Presence" calendar data of a user

Applies to: Lync 2010

Symptoms


Microsoft Lync 2010 cannot publish the Presence calendar data of a user when the Simple Mail Transfer Protocol (SMTP) address of the user contains uppercase letters.

Cause


This issue occurs because of an error when the calendar capability of the user is processed. The error is caused by case-sensitive comparison of the SMTP address.

Resolution


To resolve this issue, install the following cumulative update:
2496325 Description of the cumulative update package for Lync 2010: April 2011

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.