Support for modifications to the user profile configuration settings via the FIM Client (MIISClient.exe) that ships with SharePoint

Applies to: SharePoint Server 2010


The Microsoft Office Server products listed in the “Applies to” section ships a version of the Forefront Identity Manager 2010 (FIM) product that is used to synchronize user profile information between directory systems and SharePoint. FIM includes a client utility (MIISClient.exe) that can be used to view, monitor and alter the state and progress of the user profile synchronization settings and process.

More Information

When the User Profile Synchronization feature is enabled in the products that are listed in the “Applies to” section, certain complex configuration settings are propagated to the FIM product in order to enable it to accomplish the synchronization task. Microsoft cannot reliably predict the effect on the typical operation of these products when parties other than Microsoft support agents change these settings through the FIM Client. Parties other than Microsoft would include, but not be limited to, customers, third-party vendors, and consultants.

If an unsupported modification is discovered during a support call, the customer must perform one, or in some cases both, of the following procedures to return their installation to a supported state:
  • Undo the modification
  • Recreate the User Profile Application and associated databases and restart the User Profile Synchronization service through Central Administration

If it is determined that a configuration setting change (that is not listed in the “Exceptions” section) is necessary, a support case should be opened to determine whether a product defect exists and should be addressed. In these cases, all modifications are reviewed by the development team to make sure that the operations being performed will not result in an unstable or unsupported state.

Configuration setting changes that are listed in the “Exceptions” section below or are made with the guidance of support during a support incident will not result in an unsupported state. Additionally, customers may not make support-guided changes outside a support incident or provide such changes to other customers for use.