How to fix the Shopping Reports add-in and Internet Explorer 9 incompatibility


The Shopping Reports add-in causes Internet Explorer 9 to stop responding or crash.


An update to the Shopping Reports add-in that fixes the compatibility issue is not yet available. 

To resolve this incompatibility, disable the Shopping Reports add-in: 
  1. Close all Internet Explorer windows.
  2. Open a new Internet Explorer window.
  3. When you receive the Shopping Reports add-in incompatibility notification, click Keep it disabled or just ignore the notification.

More Information


Article ID: 2520397 - Last Review: Jun 28, 2012 - Revision: 1

Windows Internet Explorer 9