How to fix the Superfish Window Shopper add-on and Internet Explorer 9 incompatibility

Symptoms

The Superfish Window Shopper add-on will cause Internet Explorer 9 to stop responding or crash

Resolution

An update to the Superfish Window Shopper add-on that fixes the compatibility issue is not available yet. 

To resolve this incompatibility, disable the Superfish Window Shopper add-on by following these steps: 
  1. Close all Internet Explorer windows.
  2. Open a new Internet Explorer window.
  3. When you receive the Superfish Window Shopper add-on incompatibility notification, click Keep it disabled or ignore the notification.

Note: Superfish Window Shopper add-on may not work correctly when the add-on is disabled.

More Information

For more information on browser add-ons, refer to these Microsoft Web sites:
Properties

Article ID: 2520435 - Last Review: Aug 19, 2011 - Revision: 1

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