If you enable the special pool feature on the computer, you receive a Stop error message that resembles the following:
- The parameters in this Stop error message vary, depending on the configuration of the computer.
- Not all "0x000000D5" Stop errors are caused by this issue.
When the race condition occurs, a structure in NTFS file system driver is released prematurely. Therefore, the issue that is described in the "Symptoms" section occurs when the Ntfs.sys driver accesses the released structure.
Before you install the hotfix, check the Prerequisites section in this article.
Hotfix informationA supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.