How to create and to delete folders for IMAP and POP accounts in Outlook for Mac 2011

How to ungroup the POP and IMAP folders

If you are using both POP and IMAP mail accounts in Outlook, ungroup the POP and IMAP folders. To do this, follow these steps:

1. On the menu, click Outlook, and then select Preferences.
2. Open General.
3. Click to clear the Group similar folders, such as inboxes, from different accounts box.
4. Close the window.

How to create or to delete a folder for a POP account

To add a folder, follow these steps:

1. Start Outlook.
2. Click Mail if your mail is not already displayed.
3. If an IMAP account has already been set up, you see this option at the top of the On my Computer folders. If there is no IMAP account, you see your folders.
4. Click to select the folder in which you want to create a new folder.
5. On the File menu, select New, and then select Folder.
6. Replace "Untitled Folder" with the name that you want to use for this folder.
7. If the new folder is not in the correct location, drag-and-drop it into the desired location.
8. If you want the new folder to be a top-level folder (such as Inbox) drag-and-drop it in On my Computer. If On my Computer is not there, drag-and-drop the new folder just above Inbox without highlighting Inbox.

To delete a folder, follow these steps:

1. Select the folder that you want to delete.
2. Click the Edit menu.
3. Select Delete.

How to create or to delete a folder for an IMAP account

To add a folder, follow these steps:

1. Start Outlook.
2. Click Mail if your mail is not already being displayed.
3. Click to select Inbox.
4. On the File menu, select New, and then select Folder.
5. Replace "Untitled Folder" with the name that you want to use for this folder.

To delete a folder, follow these steps:

1. Select the folder that you want to delete.
2. Click the Edit menu.
3. Select Delete.

References

For more information about the different kinds of email accounts that Outlook supports, see Add an e-mail account.

For more information about the different folders that appear under Inbox, see About On My Computer folders.

What is IMAP?

IMAP is an Internet-based mail account. An example of an IMAP account would be a Gmail account or AOL Mail account. Messages from these accounts appear in folders in the Outlook folder list, under the name of the account.

What is POP?

POP is an Internet-based mail account. An example of a POP account would be a Outlook.com account or a Yahoo! Mail account. After you add a POP account to Outlook, messages from the account appear in the folder list under On my Computer.