Some features of the DVD drive cannot be implemented after you burn some data onto a DVD-RW disc in Mastered mode on a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1

Applies to: Windows Server 2008 R2 DatacenterWindows Server 2008 R2 EnterpriseWindows Server 2008 R2 for Itanium-Based Systems More

Symptoms


Assume that you try to burn some data onto a DVD-ReWritable (DVD-RW) disc in Mastered mode on a computer that is running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 Service Pack (SP1). For example, you burn the disc by using With a CD/DVD player in Windows Explorer.

In this situation, handles to the disc are not released. Therefore, some features of the DVD drive cannot be implemented. For example, the power saving feature does not work.

Note You may use a debug tool such as Process Explorer to monitor the handles to the device object when you are burning the disc. In this case, you see that the handles to the device object are still opened after you finish burning the disc and eject it.

Cause


This issue occurs because of a change in Service Pack 1 for Windows 7 and for Windows Server 2008 R2.

Resolution


Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.1.760
    1.
    17xxx
    Windows 7 and Windows Server 2008 R2SP1GDR
    6.1.760
    1.
    21xxx
    Windows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTime
Imapi2fs.dll6.1.7601.17605732,67227-Apr-201104:28
Imapi2fs.dll6.1.7601.21714732,67227-Apr-201104:25
Imapi2.dll6.1.7601.17605392,19227-Apr-201104:28
Imapi2.dll6.1.7601.21714392,19227-Apr-201104:25
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTime
Imapi2fs.dll6.1.7601.176051,245,18427-Apr-201105:31
Imapi2fs.dll6.1.7601.217141,245,18427-Apr-201105:18
Imapi2.dll6.1.7601.17605503,29627-Apr-201105:31
Imapi2.dll6.1.7601.21714503,29627-Apr-201105:18
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTime
Imapi2fs.dll6.1.7601.176052,445,82427-Apr-201104:05
Imapi2fs.dll6.1.7601.217142,445,82427-Apr-201104:10
Imapi2.dll6.1.7601.176051,087,48827-Apr-201104:05
Imapi2.dll6.1.7601.217141,087,48827-Apr-201104:10

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

For more information about Process Explorer, visit the following Microsoft TechNet website:

General information about Process Explorer

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_0e12a254551cbe78948e7ad64322e54e_31bf3856ad364e35_6.1.7601.21714_none_4230e4361a0f2f81.manifest
File versionNot applicable
File size700
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameX86_3506ca7057dab976c8d9e59bbdf5046a_31bf3856ad364e35_6.1.7601.17605_none_012bd5517b705d26.manifest
File versionNot applicable
File size713
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameX86_573f9330d8e7e56858f01d5822f9684b_31bf3856ad364e35_6.1.7601.17605_none_7889ea4944dae70f.manifest
File versionNot applicable
File size700
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameX86_71b3b75ad2f0a0de061f4dc43d85b739_31bf3856ad364e35_6.1.7601.21714_none_a39f688e8d45f890.manifest
File versionNot applicable
File size713
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameX86_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.1.7601.17605_none_83ccaedec33b110b.manifest
File versionNot applicable
File size36,434
Date (UTC)27-Apr-2011
Time (UTC)05:06
File nameX86_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.1.7601.21714_none_844a7b73dc61b36f.manifest
File versionNot applicable
File size36,434
Date (UTC)27-Apr-2011
Time (UTC)05:00
File nameX86_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.1.7601.17605_none_c51dabed70dacc04.manifest
File versionNot applicable
File size91,471
Date (UTC)27-Apr-2011
Time (UTC)05:07
File nameX86_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.1.7601.21714_none_c59b78828a016e68.manifest
File versionNot applicable
File size91,471
Date (UTC)27-Apr-2011
Time (UTC)05:01
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_0e693c9dda36d03a1e57f6c68d2b999e_31bf3856ad364e35_6.1.7601.17605_none_67aff950a6359f3b.manifest
File versionNot applicable
File size1,076
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameAmd64_15ecc0ef44d0e99f6282488105c8a531_31bf3856ad364e35_6.1.7601.21714_none_74edcc0821e1def5.manifest
File versionNot applicable
File size717
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameAmd64_2176adf8cbf7a7a40fcf8033395adfdc_31bf3856ad364e35_6.1.7601.21714_none_c2baea4d56eeda03.manifest
File versionNot applicable
File size1,076
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameAmd64_355b653d6cb8d0d61e8aa44f7c3968fd_31bf3856ad364e35_6.1.7601.17605_none_aeec1497affc34f3.manifest
File versionNot applicable
File size717
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameAmd64_6ee0c22fa4203e188832bec52f968a38_31bf3856ad364e35_6.1.7601.17605_none_2af02fd5c8607795.manifest
File versionNot applicable
File size1,050
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameAmd64_833e92c4b739bddc15f016dd493d473d_31bf3856ad364e35_6.1.7601.17605_none_e86b26cceaa8cfa1.manifest
File versionNot applicable
File size704
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameAmd64_e3996b5395691071ae9d5ac1ce796b23_31bf3856ad364e35_6.1.7601.21714_none_9a6f37a1bbb3f9d7.manifest
File versionNot applicable
File size1,050
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameAmd64_fb783fca0c0425c01af8763a903153da_31bf3856ad364e35_6.1.7601.21714_none_cb893c3fb9fd098b.manifest
File versionNot applicable
File size704
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameAmd64_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.1.7601.17605_none_dfeb4a627b988241.manifest
File versionNot applicable
File size36,438
Date (UTC)27-Apr-2011
Time (UTC)06:08
File nameAmd64_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.1.7601.21714_none_e06916f794bf24a5.manifest
File versionNot applicable
File size36,438
Date (UTC)27-Apr-2011
Time (UTC)05:52
File nameAmd64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.1.7601.17605_none_213c477129383d3a.manifest
File versionNot applicable
File size91,475
Date (UTC)27-Apr-2011
Time (UTC)06:09
File nameAmd64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.1.7601.21714_none_21ba1406425edf9e.manifest
File versionNot applicable
File size91,475
Date (UTC)27-Apr-2011
Time (UTC)05:53
File nameWow64_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.1.7601.17605_none_ea3ff4b4aff9443c.manifest
File versionNot applicable
File size36,165
Date (UTC)27-Apr-2011
Time (UTC)04:56
File nameWow64_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.1.7601.21714_none_eabdc149c91fe6a0.manifest
File versionNot applicable
File size36,165
Date (UTC)27-Apr-2011
Time (UTC)04:47
File nameWow64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.1.7601.17605_none_2b90f1c35d98ff35.manifest
File versionNot applicable
File size91,204
Date (UTC)27-Apr-2011
Time (UTC)04:54
File nameWow64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.1.7601.21714_none_2c0ebe5876bfa199.manifest
File versionNot applicable
File size91,204
Date (UTC)27-Apr-2011
Time (UTC)04:46
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_49fe913f78ddb963200e99d2ad97227f_31bf3856ad364e35_6.1.7601.21714_none_37ea239a677efdce.manifest
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File size1,074
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameIa64_5a54447fc98130e25aa54ccd4283ac1f_31bf3856ad364e35_6.1.7601.21714_none_c4b8e75669a18f78.manifest
File versionNot applicable
File size1,048
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameIa64_a9891703592028019f05219c490c95a1_31bf3856ad364e35_6.1.7601.17605_none_f1c29b92292742c7.manifest
File versionNot applicable
File size1,074
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameIa64_e496b7f8867a8806a0e2175a8b5cf4e8_31bf3856ad364e35_6.1.7601.17605_none_013a319aeab8914f.manifest
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File size1,048
Date (UTC)27-Apr-2011
Time (UTC)07:58
File nameIa64_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.1.7601.17605_none_83ce52d4c3391a07.manifest
File versionNot applicable
File size36,436
Date (UTC)27-Apr-2011
Time (UTC)05:49
File nameIa64_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.1.7601.21714_none_844c1f69dc5fbc6b.manifest
File versionNot applicable
File size36,436
Date (UTC)27-Apr-2011
Time (UTC)05:39
File nameIa64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.1.7601.17605_none_c51f4fe370d8d500.manifest
File versionNot applicable
File size91,473
Date (UTC)27-Apr-2011
Time (UTC)05:50
File nameIa64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.1.7601.21714_none_c59d1c7889ff7764.manifest
File versionNot applicable
File size91,473
Date (UTC)27-Apr-2011
Time (UTC)05:40
File nameWow64_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.1.7601.17605_none_ea3ff4b4aff9443c.manifest
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Date (UTC)27-Apr-2011
Time (UTC)04:56
File nameWow64_microsoft-windows-i..2-filesystemsupport_31bf3856ad364e35_6.1.7601.21714_none_eabdc149c91fe6a0.manifest
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File size36,165
Date (UTC)27-Apr-2011
Time (UTC)04:47
File nameWow64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.1.7601.17605_none_2b90f1c35d98ff35.manifest
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File size91,204
Date (UTC)27-Apr-2011
Time (UTC)04:54
File nameWow64_microsoft-windows-imapiv2-base_31bf3856ad364e35_6.1.7601.21714_none_2c0ebe5876bfa199.manifest
File versionNot applicable
File size91,204
Date (UTC)27-Apr-2011
Time (UTC)04:46