"0x000000FE" Stop error message when you try to resume a Windows Vista SP2-based or Windows Server 2008 SP2-based computer from sleep

Applies to: Windows Vista BusinessWindows Vista Business 64-bit EditionWindows Vista Enterprise More

Symptoms


Consider the following scenario:
  • You have a computer that is running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 Service Pack 2 (SP2).
  • The computer has a USB device attached.
  • You try to resume the computer from sleep.
In this scenario, you receive a Stop error message that resembles the following:
Stop 0x000000FE (00000008, 00000006, 00000001, parameter4)
BUGCODE_USB_DRIVER
Note The last parameter in the Stop error message may vary, depending on the configuration of the computer.

Cause


This issue occurs because the USB hub port is disabled unexpectedly when you resume Windows from sleep.

Resolution


Download and install the update to fix the "0x000000FE" error message.

Update information

How to obtain this update

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows VistaDownload Download the update package now.
All supported x86-based versions of Windows Server 2008Download Download the update package now.
All supported x64-based versions of Windows VistaDownload Download the update package now.
All supported x64-based versions of Windows Server 2008Download Download the update package now.
All supported IA-64-based versions of Windows Server 2008Download Download the update package now.
Note x86-based version is 32-bit version and x64-based version is 64-bit version.

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running Windows Vista Service Pack 2 (SP2) or Windows Server 2008 Service Pack 2 (SP2).

For more information about how to obtain a Windows Vista service pack, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

968849 How to obtain the latest service pack for Windows Server 2008

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

Click here to view or hide detailed information


The English (United States) version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Vista and Windows Server 2008 file information notes
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.0.600
    2.
    18xxx
    Windows Vista and Windows Server 2008SP2GDR
    6.0.600
    2.
    22xxx
    Windows Vista and Windows Server 2008SP2LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Usbccgp.sys6.0.6002.1846573,21605-May-201113:54x86
Usbhub.sys6.0.6002.18465197,63205-May-201113:54x86
Usbccgp.sys6.0.6002.2263673,21605-May-201113:21x86
Usbhub.sys6.0.6002.22636197,63205-May-201113:21x86
Hccoin.dll6.0.6002.184658,70405-May-201116:01x86
Hcrstco.dll6.0.6002.1846515,87205-May-201116:01x86
Usbd.sys6.0.6002.184655,88805-May-201113:54Not applicable
Usbehci.sys6.0.6002.1846539,93605-May-201113:54x86
Usbhub.sys6.0.6002.18465197,63205-May-201113:54x86
Usbohci.sys6.0.6002.1846519,45605-May-201113:54x86
Usbport.sys6.0.6002.18465226,30405-May-201113:54x86
Usbuhci.sys6.0.6002.1846523,55205-May-201113:54x86
Hccoin.dll6.0.6002.226368,70405-May-201115:02x86
Hcrstco.dll6.0.6002.2263615,87205-May-201115:02x86
Usbd.sys6.0.6002.226365,88805-May-201113:20Not applicable
Usbehci.sys6.0.6002.2263639,93605-May-201113:21x86
Usbhub.sys6.0.6002.22636197,63205-May-201113:21x86
Usbohci.sys6.0.6002.2263619,96805-May-201113:21x86
Usbport.sys6.0.6002.22636228,35205-May-201113:21x86
Usbuhci.sys6.0.6002.2263623,55205-May-201113:20x86
For all supported x64-based versions of Windows Server 2008 and of Windows Vista
File nameFile versionFile sizeDateTimePlatform
Usbccgp.sys6.0.6002.1846595,74405-May-201114:17x64
Usbhub.sys6.0.6002.18465274,94405-May-201114:18x64
Usbccgp.sys6.0.6002.2263695,74405-May-201113:50x64
Usbhub.sys6.0.6002.22636275,45605-May-201113:50x64
Hccoin.dll6.0.6002.1846510,75205-May-201116:07x64
Hcrstco.dll6.0.6002.1846517,92005-May-201116:07x64
Usbd.sys6.0.6002.184657,68005-May-201114:17x64
Usbehci.sys6.0.6002.1846549,66405-May-201114:17x64
Usbhub.sys6.0.6002.18465274,94405-May-201114:18x64
Usbohci.sys6.0.6002.1846524,06405-May-201114:17x64
Usbport.sys6.0.6002.18465259,58405-May-201114:17x64
Usbuhci.sys6.0.6002.1846529,18405-May-201114:17x64
Hccoin.dll6.0.6002.2263610,75205-May-201115:25x64
Hcrstco.dll6.0.6002.2263617,92005-May-201115:25x64
Usbd.sys6.0.6002.226367,68005-May-201113:50x64
Usbehci.sys6.0.6002.2263649,66405-May-201113:50x64
Usbhub.sys6.0.6002.22636275,45605-May-201113:50x64
Usbohci.sys6.0.6002.2263624,57605-May-201113:50x64
Usbport.sys6.0.6002.22636262,14405-May-201113:50x64
Usbuhci.sys6.0.6002.2263629,18405-May-201113:50x64
For all supported IA-64-based versions of Windows Server 2008
File nameFile versionFile sizeDateTimePlatform
Usbccgp.sys6.0.6002.18465208,38405-May-201113:59IA-64
Usbhub.sys6.0.6002.18465866,30405-May-201113:59IA-64
Usbccgp.sys6.0.6002.22636208,38405-May-201114:04IA-64
Usbhub.sys6.0.6002.22636866,81605-May-201114:04IA-64
Hccoin.dll6.0.6002.1846522,52805-May-201115:36IA-64
Hcrstco.dll6.0.6002.1846524,57605-May-201115:36IA-64
Usbd.sys6.0.6002.1846511,64805-May-201113:59Not applicable
Usbehci.sys6.0.6002.18465122,88005-May-201113:59IA-64
Usbhub.sys6.0.6002.18465866,30405-May-201113:59IA-64
Usbohci.sys6.0.6002.1846558,88005-May-201113:59IA-64
Usbport.sys6.0.6002.18465646,14405-May-201113:59IA-64
Usbuhci.sys6.0.6002.1846580,38405-May-201113:59IA-64
Hccoin.dll6.0.6002.2263622,52805-May-201115:27IA-64
Hcrstco.dll6.0.6002.2263624,57605-May-201115:27IA-64
Usbd.sys6.0.6002.2263611,64805-May-201114:03Not applicable
Usbehci.sys6.0.6002.22636123,39205-May-201114:04IA-64
Usbhub.sys6.0.6002.22636866,81605-May-201114:04IA-64
Usbohci.sys6.0.6002.2263659,90405-May-201114:04IA-64
Usbport.sys6.0.6002.22636653,31205-May-201114:04IA-64
Usbuhci.sys6.0.6002.2263680,89605-May-201114:03IA-64


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Click here to view or hide detailed information

Additional file information for Windows Vista and for Windows Server 2008

Additional files for all supported x86-based versions of Windows Vista and of Windows Server 2008
File nameUpdate.mum
File versionNot applicable
File size3,078
Date (UTC)05-May-2011
Time (UTC)20:06
PlatformNot applicable
File nameX86_usb.inf_31bf3856ad364e35_6.0.6002.18465_none_cca308120bc4bafd.manifest
File versionNot applicable
File size2,644
Date (UTC)05-May-2011
Time (UTC)20:07
PlatformNot applicable
File nameX86_usb.inf_31bf3856ad364e35_6.0.6002.22636_none_cd4e16d124c91d72.manifest
File versionNot applicable
File size2,644
Date (UTC)05-May-2011
Time (UTC)20:07
PlatformNot applicable
File nameX86_usbport.inf_31bf3856ad364e35_6.0.6002.18465_none_bf6d008f00e008e4.manifest
File versionNot applicable
File size6,734
Date (UTC)05-May-2011
Time (UTC)20:07
PlatformNot applicable
File nameX86_usbport.inf_31bf3856ad364e35_6.0.6002.22636_none_c0180f4e19e46b59.manifest
File versionNot applicable
File size6,734
Date (UTC)05-May-2011
Time (UTC)20:07
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Vista and of Windows Server 2008
File nameAmd64_usb.inf_31bf3856ad364e35_6.0.6002.18465_none_28c1a395c4222c33.manifest
File versionNot applicable
File size2,646
Date (UTC)05-May-2011
Time (UTC)20:07
PlatformNot applicable
File nameAmd64_usb.inf_31bf3856ad364e35_6.0.6002.22636_none_296cb254dd268ea8.manifest
File versionNot applicable
File size2,646
Date (UTC)05-May-2011
Time (UTC)20:07
PlatformNot applicable
File nameAmd64_usbport.inf_31bf3856ad364e35_6.0.6002.18465_none_1b8b9c12b93d7a1a.manifest
File versionNot applicable
File size6,736
Date (UTC)05-May-2011
Time (UTC)20:07
PlatformNot applicable
File nameAmd64_usbport.inf_31bf3856ad364e35_6.0.6002.22636_none_1c36aad1d241dc8f.manifest
File versionNot applicable
File size6,736
Date (UTC)05-May-2011
Time (UTC)20:07
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,102
Date (UTC)05-May-2011
Time (UTC)20:06
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008
File nameIa64_usb.inf_31bf3856ad364e35_6.0.6002.18465_none_cca4ac080bc2c3f9.manifest
File versionNot applicable
File size2,645
Date (UTC)05-May-2011
Time (UTC)20:07
PlatformNot applicable
File nameIa64_usb.inf_31bf3856ad364e35_6.0.6002.22636_none_cd4fbac724c7266e.manifest
File versionNot applicable
File size2,645
Date (UTC)05-May-2011
Time (UTC)20:07
PlatformNot applicable
File nameIa64_usbport.inf_31bf3856ad364e35_6.0.6002.18465_none_bf6ea48500de11e0.manifest
File versionNot applicable
File size6,735
Date (UTC)05-May-2011
Time (UTC)20:07
PlatformNot applicable
File nameIa64_usbport.inf_31bf3856ad364e35_6.0.6002.22636_none_c019b34419e27455.manifest
File versionNot applicable
File size6,735
Date (UTC)05-May-2011
Time (UTC)20:07
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,256
Date (UTC)05-May-2011
Time (UTC)20:06
PlatformNot applicable