How to fix the Internet Explorer 9 compatibility problem with the TextHelp BrowseAloud 3 add-on


The TextHelp BrowseAloud add-on will cause Internet Explorer 9 to stop responding or terminate unexpectedly.


The add-on which is causing the compatibility issue is no longer required by BrowseAloud and can be disabled. 

You can disable the TextHelp BrowseAloud add-on by following these steps: 
  1. Close all Internet Explorer windows.
  2. Open a new Internet Explorer window.
  3. When you receive the TextHelp BrowseAloud add-on incompatibility notification, click Keep it disabled or ignore the notification.

More Information

For more information about browser add-ons, visit the following Microsoft websites:
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.