When you run the Historical Aged Trial Balance report for Payables Management, you receive one of the following error messages:
Error Message 1
Error Message 2
This is followed by the following message:
1. Use SmartList to identify the credit memo or manual payment document(s) where the Voucher Number field contains an apostrophe.
2. Void and re-enter the credit memo or manual payment without an apostrophe in the Voucher Number field.
If Resolution 1 is not feasible, open a support case for further assistance to locate the problem document. Note that locating the problem document may be a billable consulting expense to you. To reach Customer Service, telephone 888-477-7877, or visit the following Microsoft Web site:
1. Click Microsoft Dynamics GP, point to Tools, point to Setup, point to Purchasing, and then click Payables.
2. Unmark the Override Voucher Number at Transaction Entry option, and then click OK.