You have a computer running Windows 7.
You have Windows Live Photo Gallery 2011 installed.
Windows Live Photo Gallery is set as the default application to open a JPG file.
You have an application which calls “ShellExecuteW” to open a JPG file.
In this scenario, when you attempt to open the JPG file using the Windows Live Photo Gallery application, you may receive the following error message:
An error is preventing the photo or video from being displayed.
Error code: 0x800706ba
Note: The error code 0x800706ba indicates that the Remote Procedure Call (RPC) server is unavailable.
Windows Live Photo Gallery incorrectly handles the request and fails to open the file.
This is a known problem with Windows Live Photo Gallery 2011. Microsoft has released a newer version of Windows Live Essentials 2011 that addresses this issue in Windows Live Photo Gallery. You can download and install Windows Live Essentials 2011 by clicking on the following link:
For more information, click on one of the following links:
Windows Live Essentials 2011
Windows Live Photo Gallery 2011
Article ID: 2581947 - Last Review: Sep 20, 2012 - Revision: 1