Description of the Office Outlook 2007 hotfix package (outlook-x-none.msp): October 25, 2011

S’applique à : Microsoft Office Outlook 2007


This article describes the Microsoft Office Outlook 2007 issues that are fixed in the hotfix package that is dated October 25, 2011.


Issues that this hotfix package fixes

  • Assume that the public folders for your mailbox are replicated on two servers, including a main server and a secondary server. When the main server is down and you switch to a public folder, Outlook 2007 may stop responding for a while.

    • This issue occurs only when Outlook 2007 is running in online mode.
    • If you have multiple public folders, this issue also occurs every time that you switch between public folders.
    This issue occurs because Outlook always tries to connect to the main server when you switch to a public folder, even if the main server is down. In this situation, Outlook is then redirected to the secondary server.
  • Consider the following scenario:You start Outlook 2007, and then you open an Outlook item that contains an attachment
    • You enable the OpenAttachmentsReadOnly registry entry and the DisableAttachmentPreview registry entry to make Outlook 2007 open Outlook item that contain attachments as read-only items.

      • The OpenAttachmentsReadOnly registry entry is in the following registry subkey:
      • The DisableAttachmentPreview registry entry is in the following registry subkey:
    • You start Outlook 2007, and then you open an Outlook item that contains an attachment.
    In this scenario, the item is not opened as a read-only item.
  • Assume that you migrate from a Lotus Domino server to a Microsoft Business Productivity Online Standard Suite (BPOS) server. In this situation, when you try to forward an email message in Outlook 2007, Outlook 2007 may crash.
  • Consider the following scenario:
    • You enable the PreferANSI registry entry for Outlook 2007.

      Note The PreferANSI registry entry is under the following registry subkey:
    • You select the Request S/MIME receipt for all S/MIME signed messages check box.
    • You create an HTML email message that uses smart quotation marks or bullets.
    • You try to send the HTML email message to a recipient.

      Note When you are prompted by a dialog box that states "You cannot encrypt to this recipient," you send the message without encryption.
    In this scenario, the email message is displayed as plain text in your Sent Items folder and in the Inbox folder of the recipient.
  • Consider the following scenario:
    • You open the mailbox of an Exchange email account in Outlook 2007.
    • You grant Calendar permissions to another user. You set the permission level to Free/Busy time, subject, location.
    • Afterward, you grant a separate user delegate access to your exchange account.
    In this scenario, the permission level of the delegate user is reset to Free/Busy time.

More Information

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.


You must have 2007 Microsoft Office suite Service Pack 2 or 2007 Microsoft Office suite Service Pack 3 installed to apply this hotfix package.For more information, click the following article number to view the article in the Microsoft Knowledge Base:

949585 How to obtain the latest service pack for the 2007 Office suite.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

You do not have to make any changes in the registry to apply this update.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.
The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Download information

File nameFile versionFile sizeDateTime

Microsoft Windows Installer .msp file information

File nameFile versionFile sizeDateTime
Outlook-x-none.mspNot Applicable11,804,67207-Oct-201110:56

outlook-x-none.msp information

File nameFile versionFile sizeDateTime


For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.