"Could not connect to server" error message in the Outlook Social Connector

Applies to: Microsoft Outlook 2010

Symptoms


The Microsoft Outlook Social Connector cannot connect to the My Site page in Microsoft Office 365 and therefore cannot update social data. Additionally, you receive the following error message:
Could not connect to server.

Resolution


To resolve this issue, apply the following update:
2597051 Description of the Outlook Social Connector hotfix package (Osc-x-none.msp, Oscmoss-x-none.msp): December 13, 2011

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.