- A Microsoft Exchange Server 2010 organization has many users.
- You use the Exchange Management Console (EMC) to run the Manage Full Access Permission wizard.
- You click Add in the wizard to manage full access permissions for a mailbox.
For example, a multiple-hour delay occurs in an organization that has more than 100,000 users.
Additionally, EMC stops responding while you wait for the list to appear. If you search for a user after the list appears, EMC also stops responding for more than 10 minutes until the result is returned.
Cumulative update informationTo resolve this issue, install the following update rollup:
2645995 Description of Update Rollup 1 for Exchange Server 2010 Service Pack 2
To resolve this problem immediately, contact Microsoft Customer Support Services to obtain the fix.
For a complete list of Microsoft Customer Support Services telephone numbers and information about support costs, visit the following Microsoft website: Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The typical support costs will apply to additional support questions and issues that do not qualify for the specific update in question.