Outlook 2007 / 2010 status is always offline and can't receive or send mail normally (Easy Fix Articles)

Applies to: Microsoft Office Outlook 2007Microsoft Outlook 2010

Scenario Description

When I am using Outlook 2007 / 2010, how come Outlook shows "Work Offline" in the lower right corner and I can't send or receive e-mail normally, even when the network connection is working normally? How can I resolve this issue?

Outlook Working offline

Simple solutions 123

For Outlook 2010
please click the "Send / Receive" button first.

Outlook Send Receive button

And then click on "Work Offline".

Work Offline button

"Work Offline" will no longer appear in the lower right corner of Outlook 2010. You can now send and receive your e-mail normally as well.

Outlook Status bar

For Outlook 2007

, please click the "Offline" button in the lower right corner, and then just click "Work Offline".

Work Offline button from Outlook Status bar

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