- You deploy Outlook Anywhere in a Microsoft Exchange Server 2007 environment.
- An Outlook Anywhere client connects to the mailbox server.
- A global catalog (GC) server goes offline, and then another GC server starts.
Restart the MSExchangeSA service on the mailbox server.
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
- Click Start, click Run, type regedit, and then press ENTER.
- Locate and then click the following registry subkey:
- Click the Edit menu, click New, and then click Multi-String Value.
- Type NSPI interface protocol sequences and press Enter.
- Right-click NSPI interface protocol sequences, and then click Modify.
- In the Value data box, type ncacn_http:6004, and then click OK.
- Exit Registry Editor.
Note The MSExchangeSA service forwards directory lookups to a GC server for legacy Outlook clients, generates email addresses and offline address books, updates free/busy information for legacy clients, and maintains permissions and group memberships for the server. If this service is disabled, the services that explicitly depend on the MSExchangeSA service cannot start.
Article ID: 2616427 - Last Review: Jan 25, 2012 - Revision: 1