FIX: Acknowledgement messages are not sent by a SQL Server 2008 R2 Service Broker target

Applies to: SQL Server 2008 R2 DatacenterSQL Server 2008 R2 DeveloperSQL Server 2008 R2 Enterprise

Microsoft distributes Microsoft SQL Server 2008 R2 Service Pack 1 (SP1) fixes in one downloadable file. Because the fixes are cumulative, each new release contains all the hotfixes and all the security updates that were included with the previous SQL Server 2008 R2 Service Pack 1 (SP1) update release.

Symptoms


After a Microsoft SQL Server 2008 R2 Service Broker target receives a message from a SQL Server 2008 R2 Service Broker initiator, the target does not send an acknowledgement message.

Cause


This issue occurs because a background service broker thread is stuck in a WHILE loop. This behavior prevents the acknowledgement message from being sent to the initiator.

Resolution


Cumulative update information

Cumulative Update 4 for SQL Server 2008 R2 Service Pack 1

The fix for this issue was first released in Cumulative Update 4. For more information about how to obtain this cumulative update package for SQL Server 2008 R2 Service Pack 1 (SP1), click the following article number to view the article in the Microsoft Knowledge Base:
2633146 Cumulative update package 4 for SQL Server 2008 R2 Service Pack 1
Note Because the builds are cumulative, each new fix release contains all the hotfixes and all the security fixes that were included with the previous SQL Server 2008 R2 SP1 fix release. We recommend that you consider applying the most recent fix release that contains this hotfix. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2567616 The SQL Server 2008 R2 builds that were released after SQL Server 2008 R2 SP1 was released

Workaround


To work around this issue, restart the SQL Server service.

More Information


For more information about SQL Server 2008 R2 Service Broker, visit the following Microsoft website:

Status


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.